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Waitlist Information

 Most class sections, when full, have the option of an automated waitlist.


To add your name to a waitlist, please follow the instructions below:

  1. Log into myHancock
  2. Click on Register Add/Drop Classes
  3. Select a Term and Submit
  4. Enter the CRN of the full class and click on Submit
  5. You will receive a registration add error
  6. In the Action box, click on the drop down arrow and select Waitlisted and click on Submit
  7. Review your current schedule
  8. You do not pay any fees associated with a course in which you are in wait listed status
  9. You can see your waitlist position under Schedule Details or from the student portal click on Waitlist Position in the Registration web part. View the course, the date you added to the waitlist, and the waitlist number.


Once you are waitlisted, it is your responsibility to check your email account at least once daily. If you haven't yet been officially registered for a class, check your personal email address that you provided on your application for admission. Once you have successfully registered for at least one course, you will be issued a myHancock email and all official communication will be sent to your myHancock email. 

  1. If space becomes available before the first class meeting of the course, you will receive a notification that a space has become available in the course.
  2. You only have 24 hours from when the email was sent to you to add the course.
  3. Should you not add the course within the 24 hour time frame, your name will automatically be removed from the wait list. 


How to Register from the Waitlist Video

To add a course in which you have received notification you must act within the 24 hour time frame. These instructions are valid before the course begins:

  1. Login to the student portal myHancock
  2. Click on Register Add/Drop Classes
  3. Select the term
  4. In the Summary Panel, drop the waitlisted course
  5. Click Submit
  6. Click the Enter the CRNs tab
  7. Enter the CRN
  8. Click Add to Summary
  9. You will be asked for the add authorization code
  10. Enter the add code
  11. Click on Confirm
  12. Click on Submit in the SummaryPanel
  13. Review your current schedule – status should say "Registered Via Web"
  14. If correct proceed to pay fees
  15. Submit all fees associated within the allotted time frame
  16. Failure to pay fees will result in a drop for failure to pay and you will not automatically be added to the wait list again.


If you have not been offered a space in the class, that you are on the waitlist for, and the class has started, you may request an add authorization code from your instructor.

Students who do not initiate contact with the instructor on the first day the class is taught will not automatically receive an add authorization code.

To obtain the add code for a Distance Education (online) course or Emergency Remote Teaching (ERT) you may:

  • Email the instructor (email addresses are located in the class search schedule of classes) and request an add code; or
  • Call the instructor and request an add code

To obtain the add code for an on-site course you may:

  • Attend the first class meeting and request the code from the instructor; or
  • Email the instructor and request an add code; or
  • Call the instructor and request an add code
  • If you missed the first class session, contact the instructor by email or phone to inquire if an add code is still available.

Be sure to include the name, number, and the specific CRN of the course when contacting the instructor:  (ie:  Math 331, CRN 67890)

Locating the instructor's contact information:

  • Visit the Employee Directory
  • Type the instructor's name
  • Click the email hyperlink or call the extension
  • Visit Class Search and search for the course.  Click on the blue CRN hyperlink to get to course information.

When leaving an email or phone message, include your contact information to enable the instructor to return your email or phone call.  If you do not receive correspondence back from the faculty member within 48 hours, you may try again, or pursue another course.

All registrations, including those with an add code must be processed and fees paid by the deadline date to add the course.  To find the specific deadline to add with an add code for each course, select Class Search on the home page, enter the course CRN, and click the blue CRN.  If you miss the deadline date to add the course with an add code, it will be too late to register for the course, even if you have been attending.

Issuing of add authorization codes is strictly up to the individual instructor who is teaching the specific class. Instructors are not required  to issue add authorization codes, even if the student received the wait list notification email after classes have begun.

Add authorization codes are not valid for use until the first day of class.

All registration adds must be processed by the last day to add for each individual CRN, even if students obtain an add authorization code.  Failure to add by the deadline results in missing the opportunity to register for that particular class during that semester or term.