Citizen Complaints
The Allan Hancock College Police Department strives to build and maintain trust and confidence with the community we serve. This trust is essential to the successful delivery of law enforcement and public safety services. Our department’s mission is to assist the education process by providing a safe and secure learning environment for all students, staff, and the community. We must do so in a lawful and impartial manner while respecting the rights of all persons. As such, feedback regarding our service is a critical measurement tool in evaluating how we are meeting the needs of our community.
If you observe, or are subject to, an action or behavior by a member of this Department which you feel is improper or unlawful, you have the right to file a complaint about such matters and are encouraged to do so. In compliance with California law, under Section 832.5 of the Penal Code, our Department has a procedure for handling and investigating complaints in a prompt, thorough, factual and impartial manner.
The attached Complaint Procedure will provide information relative to the receipt, investigation, and appropriate disposition of complaints following their investigation. It is the policy of this Department to investigate all complaints against the Department or its employees and to provide prompt, thorough, factual, impartial and effective dispositions of complaints regarding the conduct of officers and employees of this Department. Our goal is to effectively resolve your complaint.