CAN-TRIO Staff are now available to serve you through other methods. We are able to assist you via in-person, telephone, email, and video-conferencing. We encourage you to find the method that fits yours needs.
We are committed to continue to offer excellent services, while also protecting the health and safety of our students, faculty, staff, and community. We thank you and appreciate your flexibility and understanding as we navigate through these challenging times. Please stay healthy!
CAN-TRIO Staff are available via in-person, telephone, and/or video-conferencing for scheduled appointments for active CAN-TRIO scholars.
If you wish to "see" a staff member via video-conferencing, you are able to do so
using Zoom or Cranium Café. If it is a Cranium Cafe appointment, at the time of your
appointment, you are required to be logged into your myHancock portal and enter Cranium
Café. If it is via Zoom, an email with the information will be sent to you the day
of the appointment. You will need to have a webcam and internet connection. Please
note that Cranium Café is ONLY compatible with the Google Chrome and Firefox web browser and on a laptop or PC.
Please call 805-922-6966 ext. 3434 or email email@example.com to schedule your preferred method of appointment and please have your H# ready.
If you would like to schedule an appointment with a Counselor, Jose Millan, Beverly Garcia, or Michelle Machado, please call 805-922-6966 ext. 3434 to schedule your preferred method of appointment. Please have your H# ready when you call the CAN-TRIO Center.
You may also schedule an appointment with a counselor online.
Counselors are available via telephone or Zoom.
If you scheduled a phone appointment, a counselor will call you the day/time of your appointment. A counselor may call you from an unknown number.
If you scheduled a Zoom appointment, an email with the Zoom link will be sent to your Hancock email. If you don't have a Hancock email, the Zoom link will be sent to your personal email account on file.
Planning to use a smartphone for your Zoom appointment? Be sure to download the Zoom App prior to your scheduled appointment. For students using other devices (desktop/iPad/lap top), we encourage you to use Chrome or Firefox.
CAN-TRIO staff are available to answer quick questions via the following methods:
To speak to a staff member by telephone, please call 805-922-6966 ext. 3434 and have your H# ready. Your call will be answered in the order received.
Note: CAN-TRIO staff may be working remotely, thus, they may contact you through a
blocked or unknown number.
To Speak to a CAN-TRIO staff using online chat:
Once on the Online Services page/tab, please complete the following steps:
Step 1: Find the staff member whose light is green and says "Online Now."
Step 2: Click "Click to Chat or Knock on Door" and a staff member will assist you.
Should you experience any issues with any of the steps, please contact us at 805-922-6966 ext. 3434 or firstname.lastname@example.org and we will be more than happy to assist.
Email your question, concern, or inquiry to CAN-TRIO Specialist, Liliana Pérez, at email@example.com. We encourage you to use your Hancock email account and in the email, include your H#. You should receive a response within one business day.
Who we are
The College Achievement Now (CAN) - TRIO (Student Support Services) program is federally-funded college retention, graduation, and transfer program. There are more than 2,800 TRIO programs nationally created to help over 800,000 students overcome class, social, and cultural barriers.
The program provides a variety of services to students who are first generation college students, economically disadvantaged, and students with disabilities evidencing academic need. Our staff is committed to supporting student success! CAN students are bright, motivated, and goal-oriented scholars who are looking for support to achieve their goals.
What We Do
The purpose of our program is to increase retention rates at Allan Hancock College, as well as increase transfer rates to a four-year, higher learning institution. We aim to help students achieve and maintain academic success. Our students are expected to keep a satisfactory overall GPA, attend scheduled events, meet federally mandated objectives, and to complete their Hancock education in less than four years. See our “Program Benefits” section for more information about our services.
THE APPLICATION PERIOD is ongoing. In general, admittance to the program is on a first-come, first-served basis. Our funding determines the number of students we serve, which is a total of 140 actively enrolled Allan Hancock students. See our “How to Apply” and “FAQ” sections for more information about the application process and a downloadable application. Applications can also be picked up at building A, room 211 (upstairs from Financial Aid).
Our services are provided online or by phone during the following days of the week and times:
Monday, Wednesday, & Thursday: 8 a.m. - 4:30 p.m.
Tuesday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 4 p.m.
Santa Maria Campus, Building A, Room 211
1-805-922-6966 ext. 3434